Legal Document

ll444's Privacy Policy

Your personal information matters to us. This policy clearly explains what data we collect, why we collect it, and how it is stored and kept secure.

SSL Encrypted For Ages 21+ Applicable in Bangladesh
Last Updated: January 2025
1

Introduction and Scope

Welcome to the ll444 platform. This Privacy Policy ("Policy") applies to ll444's website, mobile application and all related services. It explains what information is collected about you when you open an account, play games or use any service on ll444, and how that information is managed.

By using this platform you consent to the collection and processing of information as described in this policy. Our services are for persons aged 21 or older only. Alongside this policy, we also ask you to read our Terms and Conditions page, which sets out the full terms governing use of our services.

This policy is written in Bengali and applies to users in Bangladesh. In the event of any ambiguity on a legal matter, the Bengali version shall be considered final.
2

What Data We Collect

2.1 Information You Provide Directly

When you register an account or update your profile on ll444, the following information is collected:

  • Full name and date of birth (for age verification)
  • Valid email address and mobile number
  • Password (stored in encrypted form)
  • Payment details for deposits and withdrawals (bKash, Nagad, Rocket, Upay or bank account)
  • National ID card or passport details for identity verification

2.2 Automatically Collected Information

The following information is collected automatically while you use the platform:

  • IP address and device type
  • Browser version and operating system
  • Date, time and duration of site visits
  • Pages visited and links clicked
  • Cookie and session data (see Section 5 for details)

2.3 Transaction-Related Information

A record is kept of every deposit, withdrawal, bonus claim and gaming activity. This includes the transaction amount, time and details of the payment method used.

3

Purpose of Data Use

ll444 uses collected data only for the legitimate purposes listed below:

  • Account management: Completing registration, verifying logins and keeping accounts secure.
  • Service delivery: Enabling gameplay, processing deposits and withdrawals, and applying bonuses.
  • Customer support: Helping resolve your issues via live chat or email.
  • Fraud prevention: Detecting and preventing suspicious transactions and account activity.
  • Age verification: Preventing persons under 21 from using the platform.
  • Service improvement: Analysing user experience to make the platform better.
  • Communication: Sending important updates, security alerts and relevant offers.
ll444 never sells your data to third parties and does not share it with other companies for marketing purposes without your consent.
4

Sharing Data with Third Parties

In limited circumstances ll444 may share your information with certain third parties. However, such sharing is always controlled and purpose-specific.

4.1 Service Providers

We work with trusted technology partners for payment processing (bKash, Nagad, Rocket, Upay and bank transfer services), technical infrastructure and customer support. These partners receive only the information needed for their specific tasks and are bound by strict confidentiality agreements.

4.2 Legal Obligations

ll444 may be required to disclose information in compliance with a valid order from a court or government authority under applicable law in Bangladesh. In such cases only the minimum information necessary to fulfil the legal obligation is provided.

4.3 Business Changes

In the event of a business merger or acquisition, user data may be transferred. In that case the new operating entity will be required to follow this same privacy policy, and users will be informed in advance.

5

Cookies and Tracking Technologies

The ll444 website and app use cookies and similar technologies. Cookies are small text files stored on your browser or device that help improve the quality of service on your next visit.

5.1 Types of Cookies

  • Essential cookies: Required to maintain login sessions and carry out security checks. Without these the platform cannot function properly.
  • Functional cookies: Remember your preferences such as language, payment method and game settings.
  • Analytical cookies: Used to understand which pages are used most and where issues arise.
  • Marketing cookies: Used to show relevant offers and promotional content — only with your consent.

5.2 Cookie Controls

You can manage cookies through your browser settings. However, please note that disabling essential cookies may prevent some ll444 services from working properly.

6

Data Security Measures

ll444 uses industry-standard security technology to keep your data safe. The key elements of our security framework are listed below:

  • SSL encryption: All data exchanged between the platform and your device passes through SSL-encrypted channels.
  • Data encryption: Passwords and financial information are always stored in encrypted form.
  • Access controls: Only authorised staff can access specific data, and all such access is strictly logged.
  • Security audits: Vulnerabilities are identified and addressed through regular internal and external security reviews.
  • Two-factor verification: OTP-based verification is available for logins and financial transactions.
Transmitting data over the internet is never completely risk-free. However, ll444 takes every precaution to protect your information. Keep your account password private and do not share it with anyone.
7

Data Retention Period

ll444 retains your data for as long as it is required for legal or business purposes. The following general policy is applied:

  • Active accounts: All data is retained for as long as the account remains active.
  • Transaction records: Financial transaction data may be kept for an extended period as required by law.
  • Closed accounts: Even after an account is closed, certain data may be retained for a defined period for security and legal reasons.
  • Cookie data: Retained for 30 days to 1 year depending on the type of cookie.

Data that is no longer needed is securely deleted or anonymised so that you cannot be identified from it.

8

Your Rights as a User

Every registered user of ll444 has certain important rights over their own data. We fully respect these rights.

8.1 Right to Access

You can view the data stored in your account at any time. Upon request to our support team, a summary of all your personal data will be provided.

8.2 Right to Correct

If any of your information is incorrect or incomplete, it can be corrected through your account settings or via our support team.

8.3 Right to Delete

In certain circumstances you may request deletion of your personal data. However, this request may not be possible to fulfil where there are legal obligations, ongoing disputes or fraud investigations.

8.4 Right to Restrict Processing

For specific reasons you may request that processing of your data be temporarily restricted. ll444 will verify such requests and act as quickly as possible.

8.5 Right to Opt Out of Marketing

If you do not wish to receive promotional emails or messages, you can opt out by clicking the unsubscribe link at the bottom of any message or by notifying our support team. However, important account and security-related messages cannot be turned off.

To learn about responsible gaming features such as account breaks or limit settings, visit our Responsible Gaming page.
9

Protection of Minors

All ll444 services are for persons aged 21 or older only. We do not knowingly or unknowingly collect information from anyone under the age of 21.

Providing a date of birth is mandatory during account registration and age is verified. If an account holder is confirmed to be under 21, that account will be closed immediately and the related data will be deleted.

If a parent or guardian believes their child is using ll444, please notify our support team immediately.

10

Policy Change Process

ll444 may update this Privacy Policy at any time due to changes in services or legal requirements. If significant changes are made, we will notify you in the following ways:

  • A notification will be shown when you log in to the platform.
  • A brief message will be sent to your registered email address.
  • The "Last Updated" date on this page will change.

Continued use of the platform after any changes means you are considered to have agreed to the updated policy. We therefore recommend reviewing this page regularly. To understand the full terms of service, visit our About Us page, which provides details about ll444's operations and goals.

11

Contact and Complaints Process

If you have any questions, concerns or complaints about the Privacy Policy, please contact us directly. Our 24/7 support team is available in both Bengali and English.

Contact Our Support Team

We are ready to respond to any privacy-related questions

[email protected] Live Chat — 24/7

We aim to respond to all complaints and questions promptly. For frequently asked questions, visit our FAQ page — answers to many common questions are available there.